Rehab center’s service praised

17 years ago

    Caribou Rehab and Nursing Center recently received My InnerView’s Excellence in Action award, a national honor recognizing exemplary nursing home quality care and service.

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Contributed photo
    Caribou Rehab and Nursing Center recently received My InnerView’s Excellence in Action award, a national honor recognizing exemplary nursing home quality care and service. Gathering for a group photo with the award were some of the Caribou Rehab and Nursing Center employees and Administrator Philip Cyr, who is holding the recognition plaque.

The award, which is presented annually, recognizes those nursing homes that have made a commitment to continuous quality improvement and have successfully made quality a priority to better serve their customers’ needs.
    “This year’s award recipients truly demonstrate their dedication to excellence in quality,” said Brad Shiverick, chief quality officer, My InnerView.  “This is an exceptional group of providers and their efforts should be recognized.”
    My InnerView, the applied research and quality management company that presents the award, supports leaders across the entire senior care profession with tools to measure, benchmark and improve performance. This year’s award was presented to My InnerView customers who completed a resident or family satisfaction survey in 2007, had a minimum 30-percent response rate and scored in the top 10 percent of qualifying facilities on the question, “What is your recommendation of this facility to others?” in terms of the percent of respondents rating the nursing home as “excellent.”  The award was presented to 299 nursing homes nationwide this year, including Caribou Rehab and Nursing Center.
    Caribou Rehab and Nursing Center has been a part of the community for 35 years. The nursing home specializes in nursing, skilled nursing, and Alzheimer’s care.
   For more information, or a tour, contact Caribou Rehab and Nursing Center, 10 Bernadette Street, Caribou, ME 04736 at 498-3102.