NorState Federal Credit Union:
Your lifelong financial partner
A leader in the cooperative financial industry, NorState Federal Credit Union strives to deliver the products and services members expect in today’s global-digital financial world.
“We have several new services in development, as well as new products rolling out almost on a monthly basis,” said Denise Duperre-Cote, marketing director.
From online, mobile and ATMs, members expect fast delivery when they want it.
Members direct deposit their paychecks, transfer and check balances online or with CUontheGO Mobile, pay their bills online with NorState’s CUPayLink Bill Pay, and withdraw cash at any nationwide co-op surcharge free using their personalized nYOU Debit Card.
“It’s a fast-paced world and we embrace the changes of our members’ financial futures. But at the same time, we continually strive to bring the best possible service to our members, who appreciate a friendly smile and a welcoming hello when they enter one of our six locations,” said Duperre-Cote.
“Our founding fathers created a financial co-op so members could receive the personalized services they would have otherwise not received from old-world banks,” she said. “We continue to realize that one-on-one member service is why we are here, and that will never go away. Technology will never replace the human smile. So we keep that in mind as we continue to travel into the future and smile.”
“NorState is bringing new technological services to its members. We are not a ‘jump on the band wagon’ credit union. We are more of the tried and true provider you would expect from your financial cooperative. We’ve been around for 71 years. We’ve seen ‘new’ things come and go. Before we invest in your financial future, we dot our I’s and cross our T’s. We like to make sure that investments in new products and services will be beneficial to the members,” said Susan Whitehead, executive vice president, chief operations officer.
NorState has offices in Madawaska, Fort Kent, Van Buren, Eagle Lake, Ashland and Presque Isle.
They are federally insured by the NCUA and are an Equal Housing Lender. For more information about NorState, visit www.norstatefcu.org.
