Business Focus • 2015
Arby’s:
Delivering on Delicious
Located at 789 Main St. in Presque Isle, Arby’s has changed its way of delivering delicious food.
“Arby’s has recently changed the way we go about business,” said owner Michael Collins. “We are now embracing our unique identity within the brand with our deli prep procedures. It’s all about the meats here. We construct each sandwich to order using our fresh sliced meats and produce. Our goal is to deliver a high quality sandwich with fast food speed.
“We offer one of the best varieties of sandwiches in the industry with fresh sliced turkey, ham, corned beef, angus steak, and our famous smoked brisket,” said Collins. “Some of our Arby’s specialty items include our curly fries, jamocha shakes, baked potatoes, prime cut chicken and — of course — our delicious, thinly-sliced, slow-roasted beef sandwiches.”
For Collins, a Presque Isle native, owning his own business is a dream come true. In December of 2009, he took over the local Arby’s Restaurant as a new franchisee.
“I have been so proud of our achievements here at the Arby’s Presque Isle location over the past six years,” he said. “We have really made great strides on our focus with food quality, cleanliness and customer service.”
Collins said customer service is key to his business.
“It’s all about our guests. We constantly focus on providing the freshest and hottest product we can. We are sure to greet our guests with friendly service and smiling faces,” he said. “If we can make our guests happy, they will respond by keeping Arby’s in Presque Isle open for business for many years to come.
“We are all here to serve our guests to the best of our abilities,” said Collins. “It is the guest that keeps us employed and we always value any feedback and/or suggestions they may have. Our number-one goal has been — and always will be — to provide our guests with the best dining experience we can.”
Arby’s Restaurant is open from 10 a.m.-10 p.m. Sunday through Thursday and 10 a.m.-11 p.m. Friday and Saturday. For more information, call 764-5172 or log onto www.arbys.com.
