HOULTON — The F. A. Peabody Company (FAPCO) has retained its status as part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.
Contributed photo
RETAINED STATUS — The F. A. Peabody Company has retained its status as part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group. Accepting their award are, from left, Amanda Dunn, Lincoln; Ken White, Hampden; Bob Norman, Calais; Troy Heald, Caribou; Carol Dyer, Sherman; Peter Holmes, Houlton; Chelsea Henderson, Houlton; Tom Clowes, Presque Isle; Chris Anderson, Houlton; Ben Lynds, Houlton; Julie Bradstreet, Mars Hill; Gregory Swallow, Houlton; Marcene Long, Houlton; Max Lynds, Houlton.
Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.
“We are extremely pleased to have maintained our Best Practices status,” said Christopher Anderson, FAPCO president and CEO. “To know our financial metrics and business practices are in the top 25 percent makes us feel pretty good.”
Last year, which marked the start of a new three-year study cycle, more than 1,100 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 217 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top-performing agencies in one of six revenue categories.
The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.
The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.
The F. A. Peabody Company was founded in 1927 and is a multi-line property casualty and financial services agency offering insurance products from several regional and national companies. FAPCO has eight offices located throughout northern and central Maine. To learn more visit fapeabody.com.
