Shiretown Pharmacy where the customer comes first

    Shiretown Pharmacy opened for business May 16 in the County Yankee Grocer on Military Street and has been growing strong.
    Customer Service will be a priority for owners/partners Lisa Findlater of Houlton and Charlie Ouellette of Fort Kent, who also owns St. John Valley Pharmacy.
    “Our customer service will be more accommodating since the owners are right in the store,” said Ouellette. “We can make a decision to carry a certain item or order what someone wants. We will be able to pay attention to the needs of the patient, which is important.”
    “Nor will we be so overwhelmingly busy with other things that we don’t take the time to talk and get to know people,” said Findlater.
Ouellette has also done business in Houlton supplying product to Houlton Regional Hospital, Madigan Estates and Gardiner Health Care Facility.
    A Houlton High School graduate, Findlater received her pharmaceutical degree from Albany College of Pharmacy in New York.
    Shiretown Pharmacy will be open Monday-Friday from 8 a.m. to 6 p.m. and Saturday 8 a.m. to noon.
    Shiretown Pharmacy will be offering immunization shots and delivery service in the future to those who are elderly or homebound.
    Shiretown Pharmacy stocks inventory from different vendors, with the primary stock from Amerisource. It also provides the good neighbor pharmacy discount program comparable to competitors’ with 30-day prescriptions for $4.99 and 90-day prescriptions for $10.99. They also offer cash discounts, as well.
    Though there is not a lot of over-the-counter inventory, the pharmacists can order practically anything requested since Shiretown Pharmacy is serviced by a different vendor than the other local pharmacies.
    Prescription transfers are easy to do, as the Shiretown Pharmacy staff will make the call to move a person’s prescription. They also offer e-faxing to doctors, as well as prescription refills by phone and a reminder program.
    Working to make Shiretown Pharmacy successful are technicians Stephanie Robistow, Stephanie Sennett and Marcie Norton.
    Shiretown Pharmacy can be reached by calling 532-5980 or fax 532-5981.